Privacy Policy

Notice

Posvega Private Limited ("we," "our," or "us") is committed to protecting the privacy and security of our customers' personal data. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our services in the UK, Europe, and Asia regions. In compliance with the General Data Protection Regulation (GDPR), this Notice explains how we collect, use, and protect personal information. While our business primarily engages with other companies, we may also gather personal details such as email addresses and phone numbers in the process. As such, the GDPR applies to our activities. This document provides details on how we manage personal information and outlines the rights of individuals whose data we process.

1. Information We Collect

We collect the following types of information from our customers:

• Personal Information: Includes name, email address, phone number, and other details required for account creation and login purposes.
• Login Data: Includes usernames, passwords, and session-related data.
• Usage Information: Includes data on how you interact with our systems, such as IP addresses, device types, and session durations.

2. How We Use Your Information

We use the information collected for the following purposes:

• Account Management: To create and manage your account.
• Authentication: To facilitate secure login and verify user identity.
• Session Management: To maintain and restore user sessions for seamless access to our services.
• Customer Support: To respond to inquiries and provide technical assistance.
• Compliance: To adhere to legal and regulatory obligations in the regions we operate.

3. Data Storage and Security

We have implemented robust security measures to protect personal information from loss, unauthorized access, alteration, or disclosure. Access is restricted to employees and contractors with a business need and is processed only under our instructions. Procedures are in place to address suspected GDPR breaches, with notifications to you and/or the Regulator for significant incidents. Additionally, secure systems ensure the protection of personal data accessed by Posvega Private Limited for phone calls on our behalf, We take the security of your personal data seriously and implement the following measures:

• Secure Storage: All data is stored in secure, private locations using industry-standard encryption technologies.
• Access Control: Only authorized personnel with a legitimate need have access to personal data.
• Monitoring and Updates: We regularly monitor our systems for vulnerabilities and update our practices to counter emerging threats.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following cases:

• Legal Requirements: When required by law or regulation.
• Service Providers: With trusted third-party service providers to support operations, under strict confidentiality agreements.

5. International Data Transfers

As we operate in the UK, Switzerland, and Asia, your data may be transferred across these regions. We ensure that such transfers comply with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Swiss Federal Act on Data Protection (FADP).

6. Retention of Data

We retain your data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once data is no longer needed, it is securely deleted or anonymized.

7. Your Rights

Depending on your location, you may have the following rights:

• Access: To request access to your personal data.
• Correction: To request corrections to inaccurate or incomplete data.
• Erasure: To request deletion of your personal data.
• Restriction: To restrict the processing of your data in certain circumstances.
• Data Portability: To request your data in a portable format.
• Objection: To object to processing based on legitimate interests.

To exercise these rights, please contact us at info@posvega.com.

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience and collect analytics. You can manage your cookie preferences through your browser settings.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

• Email: info@posvega.com